Frequently asked questions.
Why did you become a psychiatrist?
Often, our days move so quickly that some moments can be overlooked. It is a privilege when someone shares a moment with me and affords me access to their innermost self. I find deep joy in partnering with patients and families, walking alongside them as they navigate their unique journeys. Everyone has a story, and everyone holds their own form of greatness.
My professional path has also been shaped by personal experiences. I have witnessed extended family members struggle with mental health challenges at a time when our family did not have the understanding or tools to support them. Too often, they were met with judgment, stigma, and shame.
Lastly, I have so much fun working with children and families.
What is a child and adolescent psychiatrist?
According to the American Academy of Child and Adolescent Psychiatry, "a child and adolescent psychiatrist is a physician who specializes in the diagnosis and the treatment of disorders of thinking, feeling and/or behavior affecting children, adolescents, and their families. A child and adolescent psychiatrist offer families the advantages of a medical education, the medical traditions of professional ethics, and medical responsibility for providing comprehensive care." Child and adolescent psychiatrists in the US have completed an undergraduate degree, four years of medical school, three to four years of general psychiatry residency training, and two years of child and adolescent psychiatry fellowship training.
What is integrative psychiatry?
Integrative psychiatry is a holistic approach to mental health combining traditional psychiatry with evidence-based complementary therapies. It considers the whole person and the interconnectedness of physical, emotional and mental health. It combines conventional, standard of care approaches that usually include medication and psychotherapy, with complementary therapies such as nutrition, supplements, exercise, mind-body practice, etc. Integrative psychiatry goes beyond a prescription to consider each person’s uniqueness--who they are and how they came to be.
Do you accept insurance?
Please note Dr. Jackson is an out of network provider for all insurance plans and does not accept payment directly from any insurance company. Being an out-of-network provider means that patients are responsible for payment at the time of service. You will be provided with necessary paperwork so that you may submit a claim to your insurance for possible reimbursement and take advantage of any out of network benefits. For your convenience, payment is accepted via cash or credit card (or debit and HSA/FSA cards). Generally, a card is kept on file via secure electronic medical record system.
How do I know if I have out-of-network benefits?
Many insurance companies have out-of-network mental health benefits. These benefits reimburse you for the cost of your visit at a certain percentage of the usual and customary rates. It may be helpful to contact your insurance carrier and ask the following questions:
What is my eligibility for out-of-network mental health outpatient services?
How much will be covered for office visits with the CPT code of 90792 (initial visits/consultation) and 99213, 99214, 90833, 90836 (follow-up visits)?
Do I have a deductible that I must meet before my insurance starts to cover payments?
How many sessions are covered under my current plan per year?
There is no guarantee that your insurance company will reimburse you, since insurance policies vary with respect to how psychiatric services are covered.
What if I can’t make it to my appointment?
You can request to reschedule or cancel an appointment up until 24hrs before your scheduled appointment time to avoid a cancellation fee. You will be charged the full fee for the scheduled service(s) if canceled less than 24 hours in advance (not including weekends or holidays). Exceptions will be made for emergencies. If you are late for your appointment, you will be seen for the remaining appointment time and will be charged the full appointment fee.